Effective Date: 15/10/2025
At Navdivyang Foundation, we offer both digital and physical products. Our shipping policy outlines the terms for the delivery of these products.
1. Digital Products
- Delivery Method: All digital products (e.g., software, eBooks, online courses) are delivered electronically via email or through a download link upon successful payment.
- Delivery Time: Instant delivery after payment confirmation. In rare cases, it may take up to 24 hours.
- Support: If you haven’t received your digital product within 24 hours, please contact us at navdivyang2017@gmail.com
2. Physical Products
- Shipping Areas: We currently ship within India. For international shipping, please contact us before placing an order.
- Shipping Time: Orders are typically processed within 2–4 business days. Estimated delivery time is 5–10 business days depending on your location.
- Shipping Charges: Shipping charges are calculated at checkout based on product weight and delivery location.
- Tracking: A tracking number will be provided once your order is dispatched.
3. Order Issues
If your order is delayed, damaged, or lost, please reach out to our support team within 7 days of expected delivery.